Safety and efficiency anytime, anywhere
Excellence does not end with commissioning—it is just the beginning.
A Servus system is a commitment to maximum performance. Our service and support standards are designed not only to maintain this status, but to continuously enhance it. Our team ensures that your system remains a key driver of your success and undisputed market strength throughout its entire life cycle. We don't just perform maintenance, we manage performance.
Support
Do you have a problem and need further assistance?
We are happy to help you.
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Do you need spare parts for your system?
We provide reliable support.
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Control system upgrades, server migrations, plant expansions and conversions.
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Always there when you need us—personal, professional, cooperative.
Whether you have a small question or a big problem, you can rely on us. As a highly professional partner, we support you with experience, clarity, and heart—quickly, directly, and with a strong focus on solutions. Because for us, it's not just the technology that counts, but above all the people behind it. We are happy to assist you—any time.
Spare parts management
Servus' streamlined spare parts logistics ensure that we can respond quickly and guarantee high system availability.
24/7 data monitoring
To detect system deviations at an early stage, a sophisticated monitoring system monitors the customer database around the clock. This enables preventive error analysis and faster response times and saves you unnecessary service calls.
Predictive maintenance for reliable performance
Annual inspection, maintenance, and servicing of all system components increase the system's availability and service life and reduce operating costs. Issues can be identified at an early stage and malfunctions quickly localized using a direct VPN connection and remote access. As a service partner, Servus' goal is to ensure that all customers can exploit the full efficiency and performance of their systems.
Customized service packages for individual needs
The needs of Servus customers are as varied as the requirements and pressures placed on their logistics systems. That is why Servus offers customized service packages that guarantee high availability and fast response times with competent first, second, and third-level support.
We look forward to providing you with personalized, goal-oriented advice.
Our support will guide you confidently to your goal—clearly, quickly, and reliably. So you can concentrate on what matters most: sustainable growth and excellent customer experiences.
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